Frequently Asked Questions

For most repair and paint work, we ask that you make an appointment so we can allocate time and resources to the job. However, for minor fixes, we may be able to see you without an appointment or at short notice. We ask that you call ahead in such cases where you can so we can advice you accordingly. 

Yes. We offer a free pickup and delivery service all over Glasgow and nearby areas at a time that is mutually convenient. 

Yes. Where your car is at our bodyshop for repairs, we can offer you a courtesy car. Please call ahead to arrange this and please bring your driving licence with you at the time of booking. 

No. We will always consult you first before we carry out any work or replacing any part that has not been discussed already. Our work will always be as transparent as possible. 

No. We will give you a quote before we carry out any work and payment can be made once it is completed to your satisfaction. However, if it is part of a regular maintenance and service agreement, you are welcome to pay in advance. 

Yes. Please call our service advisors on 01698692142 and we shall reschedule your appointment for you. You can also cancel your appointment prior to any work that is carried out on your vehicle. 

We accept payment by cash, bank transfer and most major credit/debit cards.

Yes. We are experienced at dealing with insurance paperwork and insurance companies. We will assist you every step of the way.

We will be happy to provide an estimate to repair any other damage. Please let us know about any unrelated damage when you are dropping your vehicle off. This will often work in your favour as the insurance repair may overlap into what you need to have done, which in turn means it will cost you less. We can also offer full service mechanical repairs while your vehicle is here.

We Guarantee all our repairs for as long as you own the vehicle. The parts warranty will vary based on the manufacturer of the part.

Absolutely. We keep all the vehicles we can inside the building during the repair process. If for some reason we need to move it out during the day, we will make every effort to make it secure and bring the vehicle inside overnight.

The average repair is 4-5 working days. However, there are a lot of other factors that go into how long it will take to repair your specific vehicle. Once we have completed the disassembly process, we will advise you on about how long it should take to complete your specific repair.

Yes, provided that your vehicle is an original factory colour that is not faded or discoloured. The following is a brief description of how paint matching works:

Your vehicle carries a paint code printed on a label on your vehicle. This code is broken down into a formula given to automotive paint manufacturers. A repair shop uses the formula to mix the colour within their chosen brand of paint. This works fine if your vehicle is precisely the colour specified by the paint code. However, in actual production there are often slight variations in colour.

If your vehicle is not the exact shade specified by the factory, the first step is “tinting” the colour. This is done by varying the amount of the toners used to make up the original formula. Sometimes, a perfect match can’t be achieved by tinting alone. In these cases, “blending” may be required. This is a process where portions of the vehicle adjacent to the repaired area are gradually misted with the tinted paint so that any minor colour variance is unnoticeable. This can make the difference between a very good colour match and an invisible repair.

Contact us immediately! At Lanarkshire Repair & Paint Centre we realize that we are still human and we may make a mistake from time to time. We also know that latent undetected problems can develop after the repair work is done. Either way, we want to get it fixed as soon as possible!